Contact
Talk to the people who make your trays.
Sizing, shipping, bulk orders or anything in between - send us a note and a real person on the team will read it.
- We reply within 1 business day
- Mon-Fri, 9:00-18:00 (GMT+8)
- Based in Shenzhen, China
LICUIWEI is a brand of LIRAGEE LLC.
Send us a message
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Email us directly
Prefer your own inbox? Write to us and we will reply from the same address.
Bulk & wholesale orders
Buying in quantity, or for a clinic or lab? Send the tray size and the quantity and we will come back with pricing.
Fast answers
Most questions are already answered here - no waiting for a reply.
Before you write
The questions we get every week
If yours is not here, the form above reaches a real person.
Which tray fits my capsules?
Every tray is built for one capsule size - 000, 00, 0, 1-2 or 3-4-5 - and the size is right there in the product title. Not sure yet? Watch a tray being filled and match it to the capsules you have.
How long does shipping take?
Shipping is free worldwide, on every order. Orders leave us in 2-3 business days and usually arrive 6-12 business days later. A tracking link goes out by email as soon as your parcel ships.
Can I send a tray back?
Yes. Unused trays in their original packaging can come back within 30 days of delivery. Our returns and refunds policy has the details.
Do you ship to my country?
Almost certainly - we ship worldwide and the shipping is free. If checkout will not complete for your address, send us a message and we will sort it out.
Can I order in bulk?
Yes. Tell us the tray size and the quantity you need, and pick Bulk or wholesale enquiry in the form above - we will come back with pricing.
Free worldwide shipping
On every order. Tracking link by email.Ships in 2-3 days
6-12 business days in transit, worldwide.30-day returns
Unused and in original packaging.4.8 out of 5
From 24 verified customer reviews.While you're here
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